9t5.ai
Proudly Aussie · Built for Aussie business

Your 9 to 5 ops. Handled.

Practical AI agents that handle repetitive operations across email, documents, and internal systems, for teams of any size. Precision and human oversight built in.

Operations that run 24/7

Document

Invoice #2847 posted

9:42 AM

Email

Contract review completed

10:15 AM

Call

Booking confirmed

11:30 AM

Message

Customer inquiry replied

2:15 PM

Document

Quote #102 sent to client

3:30 PM

Calendar

Job reminder for tomorrow

4:45 PM

Email

Order confirmation processed

5:20 PM

Document

Purchase order approved

6:10 PM

Call

Follow-up call scheduled

7:00 PM

The difference

Before vs after

We follow your rules, work in your systems. Only the tricky stuff comes to you.

The old way

You do it all

Customer calls

Missed

You're busy. Can't pick up. They leave a message. Call back hours later. Takes forever.

Customer wants to reschedule

Slow

Email back and forth. Four messages. You find the time.

Invoice in queue

Delayed

Sits in inbox. You chase when you remember. Days later.

Report due

Manual

Pull data. Build spreadsheet. Send. Hours of your time.

With 9t5.ai

Handled for you

Customer calls

Done

Voice agent picks up every time. Any hour. Quick, helpful, always goes through.

Customer wants to reschedule

Done

Voice agent answers. Books new slot. Done in one call.

Invoice in queue

Done

Extracted, validated, posted. No chasing.

Report due

Done

Generated on schedule. Sent. Done.

From first call to done. You stay in control, we handle the grind.

Calls, messages, emails. We handle them all.

CallsWhen someone rings
MessagesTexts, chats, DMs
EmailsInbox sorted

We receive it

We handle it

You approve

Done

Capabilities

What we handle

The stuff that eats your time. Admin, support, scheduling, reporting. We take it off your plate.

Admin

Documents sorted, data entered, approvals routed. We clear the backlog so you can focus on the work that pays.

Support

Calls, messages, emails. We answer them, draft replies, and only bring you in when something needs your call.

Sales

CRM updated, leads enriched, pipeline kept clean. Your sales data stays current without you touching it.

Reporting

Reports on schedule. Numbers pulled automatically. You get the dashboards and insights without the manual work.

Scheduling

Meetings coordinated, calendars synced, reminders sent. No more back and forth to find a time.

Internal ops

Handoffs, approvals, multi-step jobs. We handle them end to end so your team can focus on the real work.

Proudly Aussie

What you get

From solo tradies to growing businesses. Less admin, more done. You stay in control.

Voice agents answer your calls, take messages, and book jobs. Automation agents talk to your systems: booking slots, updating jobs, syncing your calendar. Customer agents reply to queries and only escalate the tricky stuff to you.

You get less on your plate. We handle the boring stuff like emails, forms, and follow-ups. Jobs turn around faster. And it works with what you already use: your CRM, your inbox, your tools. No starting from scratch.

It's like having a full team at the cost of a few subscriptions.

Had it up and running in three weeks. Now we use it for everything. Just works.

Owner

Local plumbing business

Stopped hiring just to keep up with admin. Jobs get done faster. I'm not chained to my desk anymore.

Director

Franchise group

We used to spend half our day on emails and follow-ups. Now it runs itself. Game changer for a small team.

Operations Lead

Electrical contractor

Testimonials

What teams are achieving

Operations, finance, and support leaders share their outcomes.

3 weeks to first solution

First solution live in 3 weeks. We have since rolled out five more. 9t5.ai delivered on every metric.

Operations Lead

Fintech

50% faster resolution

We scaled operations without scaling headcount. Cycle times dropped. Our team focuses on exceptions now.

Operations Manager

SaaS

5 operations live

9t5.ai supports our growth while improving our operations. Essential for how we operate.

Head of Ops

E-commerce

4 weeks to go-live

Discovery to first solution in under a month. The team understood our stack from day one.

VP Operations

Logistics

80% less manual entry

We cut manual data entry by 80%. Our finance team finally has time for analysis instead of keying.

Finance Director

Manufacturing

3x faster approvals

Complex approval chains that used to take days now run in hours. Visibility end to end.

COO

Professional services

Why 9t5.ai

Precision, practicality, and measurable impact. Built for any scale.

Precision

Accuracy first. Every operation reduces errors and handles edge cases. Not just speed.

Practical automation

Real work: ops, admin, reporting, support. Solutions that run in production.

Speed

Discovery to first automation in weeks. Fast without cutting corners.

Business value

Time saved, throughput gained, errors reduced. ROI you can prove.

Process

How it works

From manual work to AI-handled operations in weeks. No long contracts. No big upfront cost.

1. We map your operations

A 30-minute strategy call. We look at where your time goes: invoices, calls, emails, scheduling. We find the high-volume, pattern-based work AI can handle. You keep the work that needs your judgment.

2. We build the solution

Tailored to your stack. Your tools, your rules. We connect to your CRM, calendar, inbox. AI handles the routine. You stay in the loop for approvals. Nothing runs in a black box.

3. We deploy and iterate

First solution live in weeks, not months. We keep iterating as your needs evolve. New workflows, new integrations. You get a partner, not a one-off project.

Most Aussie small businesses see their first automation live within three weeks. Book a strategy call and we'll map your highest-impact opportunities.

Integrations

Works with your stack

We connect to your existing tools. No overhaul required. Documents, email, data, tickets, APIs, webhooks. We plug into what you already use.

Gmail, Outlook, Slack, HubSpot, Salesforce, Notion, Google Sheets, Office 365, Microsoft 365, Zendesk, Zapier, Jira, Asana, Trello, Monday.com, Airtable, Xero, QuickBooks, MYOB, ServiceM8, Jobber, Calendly, Stripe, and many more.

FAQ

Frequently asked questions

Common questions from businesses of all sizes.

The stuff that eats your time: calls, emails, messages, invoicing, quoting, scheduling, follow-ups. If it repeats and follows a pattern, we can handle it. You stay in the loop for the stuff that needs your call.

Most businesses see their first automation live within 2–4 weeks. We give you a clear timeline during our strategy call. No long setup, no months of waiting.

No. We plug into what you already use: your inbox, your job management software, your calendar, your spreadsheets. We build on what you have.

You stay in control. AI handles the routine work; you review and approve when it matters. We build in checks so nothing slips through. You can step in anytime.

Based on what we handle for you and how much support you need. We give you a clear proposal after our strategy call. No hidden fees, no lock-in contracts.

Yes. Your data stays in your systems. We never train on your data or share it. We work with Australian businesses and take privacy seriously.

We work inside your existing systems. Your data stays in your environment. We do not store it on shared infrastructure and we do not train on it. For enterprise clients we provide a data handling agreement covering Australian Privacy Act obligations. We can also scope deployments to meet SOC 2-aligned controls if your security team requires it.

Yes. We can scope solutions that keep your data onshore in Australia. We work with your security and legal teams before any build starts to map data flows, access controls, and residency requirements. If you have existing compliance certifications, we build around them.

We agree on a clear scope before we start. That includes delivery timelines, what we handle, and how issues get escalated. Enterprise clients get a statement of work, a data handling agreement, and a defined support SLA. Most critical workflows get a next-business-day response commitment. We do not require long-term contracts. You continue because it works, not because you are locked in.

Start in 3 weeks

Ready to let AI handle your 9 to 5?

Book a 30-minute strategy call. We will map your highest-impact opportunities. No commitment.