About
About 9t5.ai
Proudly Aussie. We exist to eliminate the busywork that holds businesses back. From the solo tradie to the scaling enterprise.
Most small business owners spend hours every day on the same pattern: calls to answer, emails to triage, quotes to send, invoices to process. Necessary work. But it doesn't have to be manual.
9t5.ai exists to handle that work. We combine AI with operations know-how to design solutions that are accurate, auditable, and built for how you actually work. Voice agents answer your calls. Automation agents talk to your systems. Customer agents reply to queries. Less manual handling. Better consistency. You stay in control.
Made in Australia. We're proud to be Aussies. Based in Sydney and Melbourne, we work with businesses of every size. Tradies and small business owners who want to do more without hiring more. Mid-market and enterprise teams who need precise automation at scale. It's like having a full operations team at a fraction of the cost. Our roots are here. We're helping businesses worldwide.
Founders
Salam Khan
Vision + Agentic AI + Operations
Liaqat Fayyaz
Tech + Strategy + Execution
Scott Mason
Tech + Expansion + Outreach
How we operate
A global delivery team
Our founders are based in Sydney and Melbourne. Behind the scenes, specialist offshore teams across multiple countries support our engineering, QA, and delivery work. This lets us move fast and keep costs lean for clients.
AI agents, around the clock
We eat our own cooking. A fleet of AI agents handles our internal operations 24/7: research, drafting, QA, and client comms. The same systems we build for you, running inside our own business every day.
What we believe
Precision over hype
We handle what works. Reliable operations that deliver for real businesses. Tradies, professional services, retail, franchise, and enterprise operations teams.
Your data, your control
We build on your tools. You own the automation and the outcomes. Nothing runs in a black box.
Impact you can measure
Time saved, fewer errors, more jobs done. Results you can see. Most businesses see their first automation live within three weeks.
Most businesses see their first automation live within three weeks. Book a strategy call and we'll map your highest-impact opportunities.